Help Center

Find answers to common questions and get help with our online tools.

Support Categories

🔧 Technical Issues

Troubleshooting problems with tools not working, loading errors, or unexpected results.

🌐 Browser Compatibility

Information about supported browsers, JavaScript requirements, and compatibility issues.

📱 Mobile Support

Using tolzon tools on mobile devices, tablets, and different screen sizes.

🔒 Privacy & Security

Understanding our privacy policy, data handling, and security measures.

Frequently Asked Questions

Are tolzon tools really free to use?

Yes, all tolzon tools are completely free to use with no hidden costs, registration requirements, or usage limits. We support our services through non-intrusive advertising.

Do I need to create an account to use the tools?

No account registration is required. All tools work instantly without any signup process. Simply visit the tool page and start using it immediately.

Why isn't a tool working for me?

Most issues are resolved by: 1) Enabling JavaScript in your browser, 2) Clearing your browser cache, 3) Trying a different browser, or 4) Checking your internet connection. If problems persist, contact our support team.

Which browsers are supported?

tolzon works on all modern browsers including Chrome, Firefox, Safari, Edge, and mobile browsers. We recommend using the latest browser version for the best experience.

Do you collect my personal data?

We do not collect personal information. Some tools may process data temporarily (like IP addresses for geolocation) but this data is not stored. See our Privacy Policy for complete details.

How accurate are the tool results?

Our tools use enterprise-grade algorithms and reliable data sources to provide highly accurate results. However, some variations may occur due to network conditions, third-party APIs, or browser limitations.

Can I use these tools for commercial purposes?

Yes, our tools can be used for both personal and commercial purposes. However, please respect our terms of service and avoid excessive automated usage that might impact performance for other users.

What if I found a bug or have a suggestion?

We welcome bug reports and feature suggestions! Please contact us at support@tolzon.com with details about the issue or your idea for improvement.

Common Troubleshooting Steps

Tool Not Loading or Working

Ensure JavaScript is enabled in your browser
Clear your browser cache and cookies
Disable browser extensions temporarily
Try using an incognito/private browsing window
Check if you have a stable internet connection
Try a different browser or device

Slow Performance

Close unnecessary browser tabs and applications
Check your internet connection speed
Try using a wired connection instead of Wi-Fi
Clear browser cache to free up storage
Restart your browser or device

Mobile Issues

Ensure you're using a modern mobile browser
Check that JavaScript is enabled on mobile
Try rotating your device to landscape mode
Clear mobile browser cache
Update your mobile browser to the latest version

Unexpected Results

Verify your input data is correct and properly formatted
Check if there are any network connectivity issues
Try the tool again after a few minutes
Compare results with other similar tools for verification
Contact support if results seem consistently incorrect

Still Need Help?

If you can't find the answer to your question or need additional support, our team is here to help.

Contact Support